Traditional ACH and crypto payments are often final, with no way to reverse a mistake or fraud. Vertos changes that by building in a structured dispute process that protects both parties. If something goes wrong, you’re not left on your own.
Neutral, Transparent, and Fast
Our Dispute Resolution Team acts as a neutral third party. We gather evidence from both sides, review the facts, and resolve issues quickly—typically within 10 business days. You’ll always get clear communication and a fair decision.
Trackable Records from Start to Finish
Every transaction made through Vertos is logged and time-stamped, giving both customers and merchants access to a full digital paper trail. This makes resolving disputes easier, more objective, and less stressful for everyone involved.
Credit Card Protections—Without the Card
You don’t need to use a credit card to get credit card-style protection. Vertos provides coverage for unauthorized payments, undelivered services, or errors—so you can pay with peace of mind, even when using ACH or crypto.
Built for Trust on Both Sides
Disputes aren’t just about protecting the payer—they also give merchants a chance to respond and share their side. That balanced approach means fair outcomes, fewer chargebacks, and stronger relationships between customers and businesses.